Conversational assistant — Banking

The challenge

The banking team was relying on manual effort that could not keep up with volume, and every miss had a direct cost.

What we built

A phased rollout: a measured pilot first, then scale-out. The core runs on LLM agents with Vector search, integrated into existing systems through WebSocket.

Delivery timeline

1. Phase 1

   Discovery sprint and site survey

2. Phase 2

   Prototype built and tested in the Motera lab

3. Phase 3

   Pilot on site with before/after measurement

4. Phase 4

   Scale-out, training and handover

Highlights

• Runs on-premises; no data leaves the site unless agreed
• Safety case reviewed with the client's EHS team
• Remote monitoring and over-the-air updates included
• Designed, built and supported from Motera, Ahmedabad