Conversational assistant — Healthcare
Retrieval-grounded multilingual assistant in Gujarati, Hindi and English. Delivered for a healthcare client in Jaipur.
- Location
- Jaipur
- Year
- 2022
- Duration
- 14 weeks
- Team
- 8 engineers
- 61%
- queries resolved
- 4.5
- languages
- 1.6 s
- response time
The challenge
Leadership wanted measurable results inside one quarter, with no disruption to running operations.
What we built
We ran a two-week discovery sprint, then built and fielded the system end to end on LLM agents, Vector search and FastAPI, with operator training and an SLA.
Delivery timeline
Phase 1
Discovery sprint and site survey
Phase 2
Prototype built and tested in the Motera lab
Phase 3
Pilot on site with before/after measurement
Phase 4
Scale-out, training and handover
Highlights
- Runs on-premises; no data leaves the site unless agreed
- Designed, built and supported from Motera, Ahmedabad
- Before-and-after measurements agreed with the client up front
- Remote monitoring and over-the-air updates included
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