Conversational assistant — Government
Retrieval-grounded multilingual assistant in Gujarati, Hindi and English. Delivered for a government client in Gandhinagar.
- Location
- Gandhinagar
- Year
- 2021
- Duration
- 8 weeks
- Team
- 13 engineers
- 79%
- queries resolved
- 3.5
- languages
- 1.5 s
- response time
The challenge
Data existed but lived in spreadsheets and legacy systems, so decisions were made on instinct rather than evidence.
What we built
We ran a two-week discovery sprint, then built and fielded the system end to end on LLM agents, Vector search and FastAPI, with operator training and an SLA.
Delivery timeline
Phase 1
Discovery sprint and site survey
Phase 2
Prototype built and tested in the Motera lab
Phase 3
Pilot on site with before/after measurement
Phase 4
Scale-out, training and handover
Highlights
- Operator training delivered in Gujarati, Hindi and English
- Designed, built and supported from Motera, Ahmedabad
- Before-and-after measurements agreed with the client up front
- Integrated with existing PLC, ERP or GIS systems — no rip-and-replace
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