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Artificial IntelligenceDeliveredSpeech analytics

Speech analytics — Government

Call transcription, sentiment and compliance scoring in Indian languages. Delivered for a government client in Sanand.

Location
Sanand
Year
2026
Duration
7 weeks
Team
3 engineers
Interactive 3D · drag to rotate
100%
calls analysed
6.9%
WER
−83%
QA cost

The challenge

Conditions on site — heat, dust, vibration and patchy connectivity — had defeated two earlier attempts at this in government.

What we built

Built in our Motera lab, validated on a replica rig, then commissioned on site in days using Whisper-class ASR and Kafka.

Delivery timeline

  1. Phase 1

    Discovery sprint and site survey

  2. Phase 2

    Prototype built and tested in the Motera lab

  3. Phase 3

    Pilot on site with before/after measurement

  4. Phase 4

    Scale-out, training and handover

Highlights

  • Remote monitoring and over-the-air updates included
  • Safety case reviewed with the client's EHS team
  • Before-and-after measurements agreed with the client up front
  • Designed, built and supported from Motera, Ahmedabad

Have a problem that needs a machine built for it?

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